Frequently Asked Questions

Do you deliver to all locations in my city

Currently, we deliver only to selected local areas. Availability depends on your delivery address and service zone.

Is there a minimum order value?

A minimum order value may apply and will be clearly shown at checkout before you place your order.

Are delivery charges applicable?

Delivery charges, if any, are displayed at checkout and may vary based on distance, order value, or ongoing offers.

What happens if an item is out of stock after I place an order?

If an item becomes unavailable, we may replace it with a similar product or issue a refund after informing you.

Can I track my order after placing it?

Yes, you can track your order status through order updates sent via SMS or within your account.

Do you deliver fresh fruits and vegetables?

Yes, we deliver fresh fruits and vegetables sourced from local vendors, handled with care for quality and freshness.

Can I schedule a delivery for later?

Scheduled deliveries may be available in select areas and will be shown during checkout if supported.

What if I receive a damaged or expired product?

Please contact us within 24 hours of delivery with order details and photos. We will assist you as per our Return & Refund Policy.

Is Cash on Delivery available?

Cash on Delivery is available in select areas and may be subject to order value limits.

How can I contact customer support?

You can reach our support team via phone or email mentioned on the website. We’re happy to help.